Tennis Lessons Singapore

Terms and Conditions

 Raining/Lightning Precautionary Measures

  • For your safety, we follow strictly to the Singapore Sports Council’s Safety Procedures.
  • Students will not start their tennis lessons when raining/lightning.
  • Students are to arrange a suitable make-up lessons with their coaches.
  • Cancellation or postponement due to foul weather has to be informed to all parties, at least 1 to 2 hours before the lesson commences.

Haze Precautionary Measures

  • Haze situation, Epic Tennis Academy will follow strictly to precautionary measures to ensure the safety & well-being of our students & coaches.
  • We will base on the 24-hour and 3-hour Pollutants Standards Index (PSI) indicated by the National Environment Agency. When needed,  all tennis lessons will be cancelled when the 24-hour PSI level above 200.

Tennis Lessons @ Public Tennis Courts

  • All bookings of public tennis courts processed by Epic Tennis Academy is $10 per lesson inclusive of administrative fees.
  • All public tennis court bookings are done 2 weeks in advance. Students are to inform their coaches 2 weeks in advance for any changes to their schedule.
  • All bookings of public tennis courts are NON-Refundable. If students were to miss or postpone the tennis lessons (*without 2 weeks advance notice), the $10 public court booking fee is chargeable.
  • All lessons are subjected to the availability of coaches and venue. In the event of unforeseen circumstances (non-availability of coaches or venues), Epic Tennis Academy reserves the right to assign a replacement coach or postpone/ reschedule the lesson to another venue.

Payment for Tennis Lessons

  • Student agrees to a minimum commitment period of 5 or 10 lessons.
  • Upon receiving the confirmation email from Epic Tennis Academy, student  is required to make the payment for the lessons within 48 Hours to reserve the coaching slot.
  • Payment can be done by bank transfer to OCBC Current Account 518-782644-001 or Credit Card / PayPal.
  • The coaching fee includes rental of tennis court in public tennis centre.
  • Coaching fee will be as per charged if the student fail to show up for lessons or inform the coach of any changes to the timing/venue or whatever the reason that resulted in the lesson not being able to carry out. For example i) private tennis lesson @ condo, where the court has not been booked by the student, ii) student is not available for lesson/no show when indicated that he/she will attend the lesson.
  • Cancellation or postponement MUST be informed to the coach at least 24 hours before the start of the lesson, if not the lesson will be as per charged.  Public court booking is non refundable for any cancellation or postponement by the student.
  • There will be no refund once the tennis lessons has started.
  • All lessons have to be completed within 12 weeks from the start of the 1st lesson.
  • Fees are not refundable and non-transferable.

Personal Health

  • Students registered for a tennis lesson with Epic Tennis Academy do so entirely at their own risk. Neither Epic Tennis Academy nor the coaches can be held responsible for any injury whatsoever.
  • All students are to ensure that they do not have any medical condition before signing up for tennis lessons.
  • Student(s) is strongly advised to bring a towel and a water bottle during the tennis lesson.
  • Student is to be properly attired and equipped with a tennis racket.

Make-up Lessons

  • Make-up lessons are only applicable to individual or private group tennis lessons (group formed by students themselves). No make-up lessons are allowed for public group tennis lessons.
  • Student(s) enrolled in individual or private group tennis lessons can arrange for make-up lesson due to traveling, work commitment or any other urgent matters. However, students are to inform their coaches 2 weeks in advance.
  • Cancellation or postponement within 2 weeks will result in the $10 public court booking fee being chargeable for private group tennis lesson using public court*.
  • There will be no make-up lesson if the coach has turned up at the venue and the student is not present or the tennis court (at the condo booked by the student) is not available. Coaching fee is chargeable even though no coaching is done.
  • No make-up lessons are allowed for public group tennis lessons. Public group tennis lessons are formed with other students hence the lessons are carried out weekly at the decided venue and timing. If a student were to miss a lesson, there will be no refund or make-up for him/her.

* As stipulated by the public facilities booking regulations controlled by Sport Singapore.

Personal Data Protection

  • By providing your phone number, you give us permission to call/email you in response to your tennis lessons enquiry even if your phone number is in the National Do Not Call Registry.
  • The main purpose of collecting your phone number and email address is primarily for communicating with you regarding the tennis lessons you have enquired or signed up for.
  • Upon signing up for a group lesson with Epic Tennis Academy, you agree to be grouped with other students in WHATSAPP or other form of mobile application to allow our tennis coach to communicate with you and the rest of the students regarding the group lessons.
  • Your privacy is very important to us. We do not sell, trade or share your personal information with any third party or organisation.

Multimedia Release Clause

  • By attending the tennis lessons, students hereby authorised our coaches, staff of Epic Tennis Academy Pte Ltd and their appointed photo/video-graphers to take pictures, video and sound recording of yourself/students during the tennis lessons without restriction for inclusion in our marketing material for promotional, news, social media, research, educational or on-line multimedia used by our company within the Epic Group.
  • Students agree that they will not be entitled to remuneration, residuals, royalties or any other payment from any of the Epic Group in respect of your likeness/image or its use.
  • Students will also agree to waive the right to inspect or approve the finished version(s) of such productions including any copies (in whatever format) that may be created in connection with them

 

Epic Tennis Academy Pte Ltd reserves the right to amend the terms and conditions without prior notice.

Copyright © Epic Tennis Academy Pte Ltd | All rights reserved | Company Reg. No. 201331664M
494B Geylang Road, S)389452.
Telephone: (+65) 8368-7277